Social landlords are looking for better ways to visualise their data to support decision-making and provide greater insight. Microsoft Power BI is data visualisation software that can help bring data to life and reveals the stories behind the numbers - via live data dashboards, interactive reports, charts, graphs, and more. This one-day course (delivered over […]
With increased regulatory focus on consumer standards and a renewed emphasis on customers, now is the time to ensure that your organisation places customer experience at the core of its operations. This club examines both the reactive and proactive aspects of customer service, as well as the tools, skills, and processes required to define and […]
Change is constant. Make sure you have your finger on the pulse of the latest policy developments at our upcoming Executive Insight sessions with the Regulator of Social Housing. As well as hearing from the regulator first-hand on: Consumer Regulation Policy updates Regulatory focus Casework update These sessions also provide the opportunity to come together […]
Social landlords are collecting ever-growing amounts of data, and the volume of information being generated is only likely to grow in the coming years. Collecting and analysing accurate data is the core of every data project, business plan, or data-driven decision. Our Data Club will cover essential topics and best practice, with practical and strategic […]
All residents need to feel supported in their tenancies, and the sector is working hard to meet their needs and show them they're being listened to. Vulnerable tenants will often require additional support, delivered within the community. The Club will discuss best practice, innovative solutions, and key welfare reform updates. At all of our Clubs, […]
Change is constant. Make sure you have your finger on the pulse of the latest policy developments at our upcoming Executive Insight sessions with the Regulator of Social Housing. As well as hearing from the regulator first-hand on: Consumer Regulation Policy updates Regulatory focus Casework update These sessions also provide the opportunity to come together […]
Landlords are feeling the impact of lost income, increasing pressure to get properties to a lettable standard and to minimise the disruption in rent. Improving your voids performance and communicating your journey to your board and other key stakeholders is vital. Join our Club to share best practice and common challenges and explore solutions to […]
Estate services play a big part in creating happier, healthier communities. This Club tackles operational and strategic elements of delivering estate services, showcasing best practice, and discussing and debating new approaches and performance. Join our Club to share best practice and common challenges and explore solutions to maximise income and minimise risk. At all of […]
The growing focus on sustainability, effective repairs and maintenance programs, and asset management are crucial for delivery of good quality social housing. Our Quality Homes club will focus on delivering of safe, good quality homes in line with the latest regulations. This club explores various practical and strategic approaches to help you provide high-quality, […]
Change is constant. Make sure you have your finger on the pulse of the latest policy developments at our upcoming Executive Insight sessions with the Regulator of Social Housing. As well as hearing from the regulator first-hand on: Consumer Regulation Policy updates Regulatory focus Casework update These sessions also provide the opportunity to come together […]
Change is constant. Make sure you have your finger on the pulse of the latest policy developments at our upcoming Executive Insight sessions with the Regulator of Social Housing. As well as hearing from the regulator first-hand on: Consumer Regulation Policy updates Regulatory focus Casework update These sessions also provide the opportunity to come together […]
To ensure that you are making the most efficient use of your data for reporting purposes, it is vitally important to understand the fundamental concepts of how best to extract, structure and manipulate it. This one-day course (delivered over two half days) takes Excel in housing to a new level. Using real housing data, it covers […]
This one-day course (delivered over two half days) is aimed at analysts who want to do more with their organisation’s data and understand the concepts of DAX and M query. The course will focus on how Power BI works seamlessly with other tools to create an end-to-end solution, and how it can be deployed as […]