Join us for this exclusive session with the Housing Ombudsman, Richard Blakeway, designed specifically for Housemark members. You will have a unique opportunity to hear directly from the Ombudsman on key topics, including:Β 

  • Creating a positive complaint handling cultureΒ 
  • Latest updates and reportsΒ 
  • Emerging trends and good practiceΒ 

You’ll also have the chance to share feedback with the Ombudsman about your organisation’s experiences and current position. These meetings will be held under Chatham House rules, ensuring open and confidential discussions, and are invitation-only for senior leaders from Housemark member organisations. β€―Β 

For more information, or to book your place contact helen.williams@housemark.co.ukΒ