Hear Housemark’s latest analysis of how the sector is shaping up against consumer regulation – what key data challenges are coming out of the first inspections, and how three in ten landlords are using their data to improve tenant perception.
The regulatory landscape for social landlords has been through an immense change over the last 12 months as the impact of the Social Housing Regulation Act takes effect.
This report provides an overview of how the sector is responding to regulatory consumer standards, using comprehensive data from customer feedback, Housemark benchmarking and monthly analysis, plus the recent RSH regulatory judgements and its consumer standards review.
For more information, please contact imogen.fowler@housemark.co.uk.
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