Customer Experience Club
With increased regulatory requirements coming into force, now is the time to make sure your organisation puts customer experience at the heart of what you do. This Club explores both the reactive and proactive nature of customer service, and the tools, skills and processes you need to define and deliver positive customer experiences.
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This Club explores the tools, skills and processes you need to define and deliver positive customer experiences.
At all of our Clubs, content is driven by members’ priorities and requests, truly giving you the chance to shape the agenda for the future. Between meetings you will benefit from exclusive access to a members’ forum to increase discussion and networking opportunities.
Housemark Specialist Clubs are open to both Housemark members and non-members, with discounts available for multiple places.
Our Specialist Clubs programme is back for 2024 – for more information contact helen.williams@housemark.co.uk or see the brochure linked below for dates and pricing.
You can also check out examples of content covered in 2023 below.
Explore our Specialist Clubs programme today
Work with Housemark
Our purpose is to enable our customers to build even better businesses and achieve outstanding performance. Get in touch with our team to find out how membership could benefit you.
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